DRAFT - pending legal review
Data Processing Addendum
Last updated: November 5, 2026
This addendum explains how {{LEGAL_NAME}}, doing business as Digital Advance, processes data on your behalf when you use AI Manager Assistant. It's part of your agreement with us.
1. Roles
You control the data you connect to the software and decide how it's used. We process that data on your behalf, following your instructions and your agreement. Each customer's data is isolated at the database level.
2. Support access
A platform operator can enter your account by acting as one of your users in order to provide support. During that session, the operator can write data and can see contact details. The session expires after 1 hour and is recorded.
3. Your customers' contact details
Your customers' names, phone numbers and email addresses are processed only with their consent and under this addendum, are enabled account by account, and can be turned on only by a platform operator.
To match customers across systems, we store non-reversible fingerprints in place of the raw details.
4. AI provider
Questions you ask, and the data needed to answer them, pass through an AI provider. That provider may retain the text.
5. Conversation memory
Conversations are remembered only if your account accepts this, and each saved memory has an expiration date.
6. Follow-up notes
Notes your staff write in follow-up lists may contain personal data. Reading those notes with AI is turned on account by account.
Counsel to confirm the exact wording of this section.
7. Reports sent by email
The owner or an administrator of your account sets the recipients of scheduled reports, and the report file travels as an email attachment. Other reports are delivered through signed links that expire soon after creation and aren't stored.
8. Subprocessors
We use the following subprocessors. SMRT and GoHighLevel aren't subprocessors: they are systems that you connect.
| Provider | Purpose |
|---|---|
| Supabase | Database and sign-in |
| Vercel | Hosting |
| Render | Application hosting |
| AI provider, through Vercel AI Gateway | Answers to questions |
| Brevo | Email delivery |
| Stripe | Payments |
| Google Analytics | Website analytics |
9. Security
We keep credentials in a vault and not in the code, record the assistant's actions in an audit log, and limit the AI to reading data with predefined tools.
10. Incidents, ending service and contact
We'll notify you without undue delay if we learn of a breach affecting your data. When your service ends, tell us whether you want your data returned or deleted. Questions go to support@mydigitaladvance.com.